Returns & Exchanges

At edenrobe, we strive to ensure your complete satisfaction with every purchase; however, if you are not entirely satisfied, you may return or exchange your items within 10 days of delivery provided they are unused and have all original tags attached.

Return Process

• 1.
  Initiate Request

  Contact our customer support team via email or WhatsApp with your order number and images of the product you wish to return or exchange.

• 2.
  Quality Inspection

  Once your request is received, our team will review the details to ensure the item is in its original condition, unworn, and unwashed.

• 3.
  Ship the Item

  After approval, securely pack the product and send it back to our designated warehouse address using a traceable courier service.

• 4.
  Refund or Exchange Processing

  Upon receiving and verifying the returned item, we will issue a store credit voucher or dispatch your replacement item within 7 to 10 working days.